CASE STUDY
Metapod boosts revenue and gives customers peace of mind with Anycover
Metapod is a tech-focused playground that represents the current and future of consumer gadgets. They are one of the leading Singapore-based retailers of tech gadgets across audio tech, home & living, fitness tech, beauty tech, cameras, computers & laptops, home cinema, gaming, and smartphones.
Brands they carry include Apple, Audio-Technica, Aurabeat, Bose, B&O, Braun, Click & Grow, Divoom, Fitbit, GoPro, Garmin, Harman Kardon, Huawei, JBL, Jabra, LG, Logitech, Microsoft, Monster, Muzen, myFirst, Nintendo, Nokia, Oculus, Philips, Polaroid, Samsung, Sennheiser, Sony, Theragun, Torras, Ultimate Ears, Xiaomi, Xbox, and many more.
Customers want to be certain that the quality meets up to their expectations even after the manufacturer warranty expires, which is usually after only one year, as many tech products are frequently used for several years. In addition, customers increasingly want to be covered against accidental damage due to drops, breakage, or water damage for product categories that are more prone to accidents, such as headphones.
In order to provide their customers with maximum peace of mind, Metapod decided to partner with Anycover. Anycover’s end-to-end solution comes at zero additional cost for merchants nor does it require any support related to the integration or handling of claims. As all extended warranties by Anycover are backed by leading insurers, merchants have no cost exposure arising from future claims. Since partnering with Anycover, Metapod has seen strong results in the form of additional revenue and increased customer confidence.