Synced is a new generation tech store building exciting experiences around a curation of alternative and innovative tech brands to elevate your day. They carry a range of gadgets spanning smart home solutions, productivity tools, fitness gadgets, and educational tech toys for kids. Brands include Click & Grow, Theragun, Garmin, Jabra, Nanoleaf and more. They sell online via their online store and have a physical store at International Plaza.

For Synced, building customer trust is foundational to growth. They wanted to ensure that their customers would be covered should something go wrong with their products after the manufacturer warranty expires and that there is an easy path to getting things resolved.

Adding Anycover as a value-added service to their store was simple and smooth – the technical integration took only one day and was done via Anycover’s Shopify app. No technical support was required from the Synced team. Motivated by the success of Anycover’s web solution, The Synced team started selling Anycover warranties at their physical store manually – which was made even more efficient by a smooth POS integration.

Synced implemented Anycover’s offer via the product page, modal pop-up, and in-cart, and liked how simple it is for customers to add product protection to their purchase at more than one step in the customer journey.